It's said that sticks and stones can break your bones, but words can never hurt you. It’s not totally true. Communication, particularly miscommunication, can actually kill you.

When an oyster shell closes, the mollusk shuts out the din of the wider ocean. Nestled inside its protective enclosure, the oyster can lose track of what is happening outside all around it.

That uncomfortable feeling we get when we know we're being played, when someone mass customises and tries to steal the value of actual person-to-person connection.

Want the best idea to win - and to build a better team in the process? Start by learning to argue the right way.

If you want to reach more people, if you're measuring audience size, then the mantra of the last twenty years has been simple: make it dumber.

The Ford Kuga case adds to a growing list of similar experiences in the auto industry which seems incapable of learning from its own history.

Here are some of my best public speaking hacks.

The problem with most communication is that it’s easy. But communication is a direct line into a complex web of emotion that explodes easily.

Most companies don't communicate well. Employees at all levels in a majority of companies tell me that their company's success is constrained by its communication challenges. It's a very common problem.

The cost of socio-political conflict for those doing business in Africa can no longer be denied.