Email is great. But when abused it is worse than computer generated phone calls from insurance companies.

If you are persuading along with a colleague, your customer is influenced by both of you. Together, you and your colleague are perceived as an ensemble.

In business, the consequence of poor negotiation practices can be highly destructive. Here are five tips on being a good negotiator.

Resocial have collated their top 5 social business predictions and trends that they see as huge in 2013.

Acknowledging each other is our basic responsibility as human beings living in community with other human beings.

The role of media in dealing with our socio-environmental crisis.

The definitive manual on crisis communication could probably be written in South Africa as we lurch from one problem to another with increasing frequency.

Successful people are incredibly delusional about their achievements.

You’ve hopped on the social media bandwagon and are Tweeting and Facebooking to your heart’s content. But does your brand deliver what it promises in social media? Is it possible to do so?

For a corporate icon long held up as the gold standard in business ethics, Johnson & Johnson has suffered some stunning setbacks in recent years.