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If you want your feedback to make a difference, focus on reducing feelings of threat.
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Telling those you manage something they’d rather not hear is at best a challenge and at worst unproductive. Here’s how to do it effectively.
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The interesting thing about not listening is that, for the most part, it’s a silent, invisible activity.
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Increase your influence and get more of what you want by mastering the art of persuasion.
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In this video, Muharrem was secretly filmed as he walked through his neighbourhood with his sister, Ozlem, and the people in his neighbourhood "talked" to him using sign language!
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Too many people have an either naive or fatalist view of these terms, which have become so misunderstood that we should perhaps even discard them.
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While his country is in crisis, Ukrainian President Volodymyr Zelenskyy is emerging as a masterful communicator and charismatic leader whose management style is reminiscent of some of the greatest statesmen in history.
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Offering a blend of praise and criticism is supposed to help your team members do more of what they’re good at and improve in areas where they’ve missed the mark. But research shows it rarely works that way.
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Are you trying to promote a healthy business environment? By adopting practical business communication skills and strategies, anyone can achieve this.
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It's said that sticks and stones can break your bones, but words can never hurt you. It’s not totally true. Communication, particularly miscommunication, can actually kill you.
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